Thursday, February 21, 2008

you can make (lots of) money through selling really bad software

Software is not sold to the people who use it

If things are hard to configure you pay to have them configured for you (or preconfigured)

It should be possible to change how something is used once you have begun using it. It should not be necessary for users to stipulate how they are going to use a piece of software before they have used it.

Ask questions and to see the parts of the system that aren't shown as part of a sales demonstration.


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