Thursday, May 16, 2024

Is it really a "workaround"?

Not using something is not a workaround.

A workaround is an alternative solution to the problem. Normally, slower, longer, or more convoluted than the desired solution (that has an issue.)

I think words matter.
I want to help people get past their problems. Even if that means doing the work of fixing things.

Some people seem more interested in arguing that a reported problem isn't something they need to do anything about than actually addressing whatever is making something hard to use.

Sometimes, I wonder if there's a gap in the market for customer service training for developers who respond to public issues and discussions on GitHub.


Post a Comment

I get a lot of comment spam :( - moderation may take a while.