"There are two ways of constructing a software design. One way is to make it so simple that there are obviously no deficiencies. And the other way is to make it so complicated that there are no obvious deficiencies."
Tuesday, May 27, 2008
Writing for the computer screen
Notes from article in Digital Matrix 131
Gotchas:
Tips:
Structure
Gotchas:
- Less reading time
- On-screen text is tougher for the reader - to read
- The computer or reader can alter the format
- On-screen text competes with other distractions
- The screen can hide errors - things can look finished, even when they aren't
Tips:
Structure
- Use the inverted pyramid style of writing
- Provide an overview and signposts
- Use hyperlinks effectively
- Use smaller chunks of text
- Write succinctly
- Use bullet points and lists
- Leave plenty of white space
- Avoid using italics
- Choose your font carefully
- Use a sufficiently large font
- Use simple colour contrasts
Friday, May 23, 2008
Everyone should have business cards
OK, so maybe not everyone, but almost all office based staff and plenty of others as well.
If you don't have them and you meet a customer and can't offer them your card, what does that say to the customer?
Does it say you are not very important in/to the company?
Does it say that customers shouldn't be able to contact you? Why would that be?
If you can't give something to a potential customer, how will they remember you?
It's not just in a sales environment that you may meet with people who you may benefit from being able to give a card too. You could meet them anywhere: pub, shops, gym, convention, playground, church, etc...
If everyone has them, there is no segregation of staff - No feelings of being 'important enough' to have them.
having a business card says you're important enough to a company, to spend a small amount of money on you, for you to be able to identify yourself as being part of that company.
They're so cheap it should be no decision at all anyway. You'll probably spend longer thinking about who should have them than the cost they are to manufacture any way.
meeting expectations
"Here's what someone expects if they come to see you on an in-person sales call: that you'll be prepared, focused, enthusiastic and willing to engage honestly about the next steps. If you can't do that, don't have the meeting."
-Seth Godin
Thursday, May 22, 2008
How to make Windows better
If another program/window couldn't take focus from the one you are working in, while you are typing.
At some (highly superficial) level, I guess all that it would take would be some kind of time out from when you last presses a key. Say a second or so. This way you wouldn't have focus stolen part way through typing a sentence, or as more often happens with me, a password.
Ironically, it happened to me twice during that last sentence.
At the moment it seems like Windows (just happened again) has no respect for what I'm doing.
(Happened again) Maybe it's me, and I try and do to many things at once. Like start lots of apps and begin using the one that loads first. This kind of thing would sure help me though.
Maybe I just need a faster computer, which can load apps quicker.
At some (highly superficial) level, I guess all that it would take would be some kind of time out from when you last presses a key. Say a second or so. This way you wouldn't have focus stolen part way through typing a sentence, or as more often happens with me, a password.
Ironically, it happened to me twice during that last sentence.
At the moment it seems like Windows (just happened again) has no respect for what I'm doing.
(Happened again) Maybe it's me, and I try and do to many things at once. Like start lots of apps and begin using the one that loads first. This kind of thing would sure help me though.
Maybe I just need a faster computer, which can load apps quicker.
